Performance Metrics

John has been extracting value from large datasets for 15 years at companies ranging from hedge funds and small data-driven startups to retailing giant amazon.com. He has deep experience in the areas of personalization, business intelligence, website performance and real-time fault analysis. An empiricist at heart, John’s optimism and can-do attitude make “Just do the experiment!” his favorite call to arms.

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Peter Sevcik, President of NetForecast and founder of the Apdex Alliance, is a leading authority on Internet performance and technology. NetForecast helps enterprises assess and improve voice, video, and data application performance. NetForecast has provided advice to more than 100 leading companies. Apdex is an open standard that numerically measures user satisfaction with enterprise application performance, enabling IT to better support business goals. The Apdex Alliance has more than 700 members worldwide. Mr. Sevcik has helped design more than 100 networks, including the Internet. He directly contributed to the development of international data communications standards, and holds the patent on application response time prediction. A member of the IEEE, ACM, and CMG organizations, he frequently lectures on application and network performance.

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Eric Goldsmith, Operations Architect at AOL, has more than 18 years of experience in the areas of product development, engineering and operations. At AOL he has led efforts to deliver the highest levels of performance and availability for top Web sites, including: AOL.com; AIM.com; and AOL Video; among others. His areas of expertise are Performance Analysis, Capacity Planning, Statistical Analysis, Network Engineering, Network Security, Software Engineering, Project Management and Product Development.

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Eric Schurman has been working with the web since the early versions of NCSA Mosaic. In his most recent gig at Microsoft, he’s in charge of site performance for Live Search. He’s worn many other hats at Microsoft, including architect and development lead of Microsoft.com’s highest traffic sites, the home page and Download Center. His experiences writing books on web development, working with disabled users, and teaching classes in computer use have given him a passion for doing the right thing for the customer.

Vik Chaudhary has been at Keynote for 6 years managing Keynote’s flagship products – Transaction Perspective® and Application Perspective® – and has extended the company into new markets via ten acquisitions. He has spent 19 years in chief executive, product strategy and engineering positions at blue-chip and start-up technology companies, holds a B. S. in Computer Science and Engineering from MIT and is a frequent speaker at Web performance industry events.

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