Present what I believe are fundamental laws taken from other disciplines that should be applied while looking into DB (or any other system) diagnosis:
Gerardo Narvaja has worked in the software industry for more than 20 years, spending most of his career working on database software as a consultant, sales engineer and DBA. He worked for MySQL for a little more than 6 years. He is currently working for OpenMarket Inc as a Sr MySQL DBA.
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