Melissa Jordan has worked at BART as senior marketing representative since June 2008. Her areas of responsibility include content management for the www.bart.gov website and development of BART’s social web strategy. She produces BART’s Twitter feed at www.twitter.com/sfbart and blogs at sfbart.posterous.com. Before joining BART, she spent two decades as a reporter and editor for news organizations including The Associated Press and the San Jose Mercury News. She is a graduate of Columbia University Graduate School of Journalism and the University of Georgia.